Returns & Exchanges
At rappid., we want to ensure you have the right gear for your peak performance. If your equipment or apparel isn't the perfect fit, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place your unused items in their original packaging, ensuring all tags are attached and the gear is in its original condition.
Label and Ship
Download and print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our team inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing